Shipping policy

Shipping Policy

At CARQ, we work with third-party suppliers and shipping carriers to deliver your orders.

Processing Time

Orders are typically processed within 1–3 business days. Processing times may vary depending on product availability and order volume.

Shipping Times

Estimated delivery times vary depending on the destination, product, and shipping carrier. Delivery estimates are provided at checkout when available. Shipping times are estimates and are not guaranteed.

Shipping Delays

CARQ is not responsible for delays caused by shipping carriers, customs, weather, holidays, or other circumstances outside our control. If your order is delayed, please contact us at c.ramos.business0723@gmail.com and we will do our best to assist you.

Shipping Costs

Shipping costs, when applicable, will be displayed at checkout before you complete your purchase.

Incorrect or Incomplete Addresses

Please make sure your shipping information is accurate and complete when placing your order. CARQ is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us at c.ramos.business0723@gmail.com as soon as possible so we can review the issue and help resolve it.

Contact Us

If you have any questions about shipping, please contact us at c.ramos.business0723@gmail.com.